Support

Common fixes

• Source list empty — almost always a Screen Recording issue. In the app, go to Settings → General → Permissions and check that Screen Recording shows as granted; there’s a one-click Grant button that jumps straight to the right System Settings pane.
• Jump to Source doesn’t land on the exact window — that’s expected. It brings the source app to the front but can’t target one specific window among several open ones; Stagehand doesn’t request Accessibility permission for this.
• Capture looks wrong or drops out — check the last ScreenCaptureKit error shown in that same Settings pane.

Send feedback or report a bug

Open the app and use the feedback form (app menu → Send Feedback, or Settings → General). Pick Feedback, Bug, or Feature, describe what happened, and optionally leave your email if you’d like a reply. Toggling “include diagnostics” attaches technical details that make bugs much faster to track down.

Still stuck?

Email support at getstagehand dot com and we’ll get back to you.